Can We View Our Loved One In The Chapel Of Rest?
Yes, we have private Chapels of Rest where you can view your loved one. We ask you to please telephone, to let us know when you will be coming so we can make sure everything is ready for you when you arrive.
Why Do I Have To Register The Death?
All deaths have to be registered, and the people closest to the deceased have a legal obligation to do this. Deaths in England, Wales or Northern Ireland should be registered within 5 working days. If this is not going to be possible, you should inform the Registrar. For further information regarding registering the death, Click Here.
Do I Have To Register The Death Before Arranging The Funeral?
No, you can arrange the funeral before you have seen the Registrar. This is usual practice.
What Are Cremation Forms?
When a funeral is a cremation, two Doctors must attend and complete a cremation form. If the deceased died at home or in a care home, the Doctors usually visit our Chapel of Rest to view the deceased and complete the cremation form. The GP who attended the deceased during his/her last illness completes the first section of the form. The second section is completed by the second GP, whose duty is essentially one of confirmation. If the death has occurred in a hospital, the cremation form has to be completed before we can transfer your loved one to our Chapel of Rest. This usually takes 2-3 working days. For this service, each Doctor makes a separate charge which we pay on behalf of the deceased’s family. We organise for this form to be completed on your behalf.
Am I Able To Put Personal Items Into The Coffin?
You can put personal items in the coffin, however, there are restrictions for cremation. Letters, cards and pictures are okay, but please speak to us prior to putting anything else into the coffin. Any items which are not permitted due to Crematorium regulations will be removed prior to sealing the coffin. There are no restrictions for burial.
If There Is Any Jewellery Or Valuables On The Deceased What Happens To It?
The items can be left on the deceased, but if you wish to have these we will place them into a jewellery pouch ready for your collection before the funeral.
Funeral Flowers For The Funeral?
When ordering your flowers for the funeral, please instruct the florist to deliver the flowers to us 2 hours prior to the funeral time. If the funeral is taking place elsewhere in the country, we will require the flowers the afternoon prior to the funeral day.
Will The Minister/Civil Celebrant Contact Us?
Yes, they will ring you within a few days once the funeral has been arranged to make an appointment to come and see you. The Minister/Civil Celebrant will then go through the funeral service with you.
Can A Family Member Or Friend Give A Eulogy?
Yes, please inform the Minister/Civil Celebrant. A eulogy is to provide comfort and closure by sharing why the person was well loved and why they will be missed. The most memorable are brief and to the point, approximately 3 minutes long.
How Many People Can Be Seated In The Limousine(s)?
In each limousine there is room for 7 passengers, 6 of the passengers are seated in the rear compartment whilst the 7th is seated in the front passenger seat beside the driver.
Does The Limousine(s) Take You Home Or To The Wake After The Funeral?
Yes, the limousine(s) will take you to the funeral and then onto wherever you wish to go, within the local area.