GriefChat
Professional bereavement support - a free service to you, paid for by us.

Most people expect to be very upset or distressed when someone close to them has died. What takes many people by surprise is how strong the emotions can be, how they can change very quickly, and how long they last. People around you may seem to think you should be ‘back to normal’ after a few weeks or months. You might appear to be your usual self to other people, but you know that on the inside, you’re not even sure what normal is anymore.
Everyone grieves in a way that is unique to them and their relationship with the person who has died. Well-intentioned people may say to you, ‘Time is a great healer.’ Sometimes, however, it can seem that life is more difficult as the weeks and months go by. We know that no-one can understand exactly what your loss feels like to you. But we do understand that it’s sometimes easier to talk to someone outside of your friends and family about grief and the impact of bereavement of your life and this is why we offer the GriefChat service.
GriefChat was created by bereavement experts and by clicking the button below, you can chat directly to a specially trained bereavement counsellor. GriefChat counsellors are experienced in supporting bereaved people and will listen to your story, explore how your grief is affecting you and help you to find any additional support you might need.
GriefChat is a completely free service and is available Monday-Friday, 9am-9pm (except Bank Holidays).
GriefChat provides emotional support for bereaved people, access to trained bereavement counsellors and referral into other specialist bereavement services.
At a traumatic time in our lives, Thornalley were a shining light of professionalism, kindness and understanding. It was the greatest comfort to feel confidence in their handling of the funeral. They excelled themselves in every stage of the process and we could not recommend Thornalley highly enough. Thank you for looking after our loved one with grace and understanding.
Gail
